Terms of Service

Effective Date: 1 March 2026

Welcome to TradeQuoteAI. These Terms of Service ("Terms") govern your use of the TradeQuoteAI website at tradequoteai.com and all related services (collectively, the "Service"). The Service is operated by TradeQuoteAI ("we", "us", or "our").

Please read these Terms carefully before using the Service. By accessing or using TradeQuoteAI, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing, or using TradeQuoteAI, you confirm that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these Terms, you must not use the Service.

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use the Service. If you are using the Service on behalf of a business, you represent that you have the authority to bind that business to these Terms.

2. Account Registration

To use TradeQuoteAI, you must create an account by providing accurate and complete information, including your name, email address, and business details.

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activity that occurs under your account
  • Keeping your account information accurate and up to date
  • Notifying us immediately at hello@tradequoteai.com if you suspect any unauthorised access to your account

We reserve the right to suspend or terminate accounts that contain false or misleading information, or that are used in violation of these Terms.

3. Subscription Plans & Billing

TradeQuoteAI offers the following subscription plans:

  • Starter – £9 per month
  • Professional – £19 per month
  • Business – £39 per month

All prices are in British Pounds (GBP) and are inclusive of any applicable taxes unless otherwise stated. Billing is handled securely by our payment processor, LemonSqueezy.

Billing Cycle

Subscriptions are billed on a recurring monthly basis starting from the date your free trial ends. Your payment method will be charged automatically at the beginning of each billing cycle.

Plan Changes

You may upgrade or downgrade your plan at any time from your account settings. Upgrades take effect immediately, and any price difference will be prorated. Downgrades take effect at the start of your next billing cycle.

Payment Failures

If a payment fails, we will attempt to process it again. If payment cannot be collected after reasonable attempts, your account may be suspended until the outstanding balance is settled.

4. Free Trial

TradeQuoteAI offers a 14-day free trial on all subscription plans. During the trial period, you have full access to all features included in your chosen plan.

A valid payment method is required to start a free trial. You will not be charged during the trial period. If you do not cancel before the trial ends, your subscription will automatically begin and your payment method will be charged at the applicable plan rate.

Each user is entitled to one free trial only. We reserve the right to revoke trial access if we detect abuse, such as creating multiple accounts to obtain additional trials.

5. Service Description

TradeQuoteAI is a software-as-a-service (SaaS) platform designed for UK tradesmen, including plumbers, electricians, handymen, and similar professionals. The Service provides tools for:

  • Creating, managing, and sending professional quotes
  • Converting quotes into invoices
  • Managing client information and contact details
  • Generating and downloading PDF documents
  • Sharing quotes and invoices via email and WhatsApp
  • Tracking payments and business performance through a dashboard

We strive to keep the Service available at all times, but we do not guarantee uninterrupted access. We may occasionally need to perform maintenance, updates, or improvements that could result in temporary downtime. We will endeavour to provide advance notice of any planned maintenance where possible.

TradeQuoteAI is a business tool and does not provide financial, legal, or tax advice. You are responsible for ensuring that your quotes and invoices meet your own legal and regulatory requirements.

6. User Responsibilities

When using TradeQuoteAI, you agree to:

  • Use the Service only for lawful purposes and in accordance with these Terms
  • Provide accurate information in all quotes, invoices, and client records you create
  • Comply with all applicable UK laws and regulations, including those related to trading standards, VAT, and data protection
  • Not use the Service to send spam, fraudulent communications, or misleading information
  • Not attempt to gain unauthorised access to the Service, other accounts, or our systems
  • Not reverse-engineer, decompile, or attempt to extract the source code of the Service
  • Not use automated tools, bots, or scrapers to access the Service without our written consent
  • Not upload or transmit viruses, malware, or any other harmful code
  • Not resell, sublicence, or redistribute access to the Service

Breach of any of these responsibilities may result in immediate suspension or termination of your account.

7. Intellectual Property

Our Intellectual Property

The TradeQuoteAI name, logo, website design, software, features, and all associated content are the intellectual property of TradeQuoteAI and are protected by applicable copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on any part of the Service without our prior written consent.

Your Content

You retain ownership of all content you create using TradeQuoteAI, including your quotes, invoices, client data, and business information ("Your Content"). By using the Service, you grant us a limited licence to store, process, and display Your Content solely for the purpose of providing the Service to you.

We will not sell, share, or use Your Content for any purpose other than delivering the Service, unless required by law.

8. Limitation of Liability

To the maximum extent permitted by law:

  • TradeQuoteAI is provided on an "as is" and "as available" basis, without warranties of any kind, whether express or implied
  • We do not warrant that the Service will be error-free, uninterrupted, or free of harmful components
  • We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill
  • Our total aggregate liability to you for any claims arising from or related to the Service shall not exceed the total amount you have paid to us in the twelve (12) months preceding the claim

You acknowledge that you use the Service at your own risk and are solely responsible for any decisions made based on information generated through TradeQuoteAI.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

9. Termination

Termination by You

You may cancel your subscription at any time through your account settings or by contacting us at hello@tradequoteai.com. Upon cancellation:

  • Your subscription will remain active until the end of your current billing period
  • You will not be charged for any subsequent billing periods
  • You will retain access to the Service until the end of your paid period

Termination by Us

We may suspend or terminate your account at any time if:

  • You breach these Terms of Service
  • You engage in fraudulent, abusive, or illegal activity
  • Your payment method consistently fails and remains unresolved
  • We are required to do so by law

Where possible, we will provide notice before terminating your account and give you the opportunity to export your data. In cases of serious breach, we may terminate access immediately without notice.

Effect of Termination

Upon termination, your right to use the Service ceases immediately. We may retain Your Content for a reasonable period to allow you to request an export, after which it will be permanently deleted in accordance with our data retention policies.

10. Refund Policy

As TradeQuoteAI offers a 14-day free trial on all plans, we generally do not provide refunds for subscription payments. You have the opportunity to fully evaluate the Service before being charged.

However, we understand that exceptional circumstances may arise. If you believe you are entitled to a refund, please contact us at hello@tradequoteai.com within 7 days of the charge in question. We will review each request on a case-by-case basis and may, at our sole discretion, issue a full or partial refund.

Refunds, if approved, will be processed through LemonSqueezy and returned to your original payment method. Please allow up to 10 business days for the refund to appear on your statement.

11. Privacy

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which forms part of these Terms.

By using TradeQuoteAI, you consent to the collection and processing of your personal data as described in our Privacy Policy. Key points include:

  • We collect only the information necessary to provide and improve the Service
  • Your data is stored securely and is never sold to third parties
  • We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018
  • You have the right to access, correct, or request deletion of your personal data at any time

For full details, please refer to our Privacy Policy or contact us at hello@tradequoteai.com.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising from or in connection with these Terms or your use of the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

13. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. When we make changes, we will:

  • Update the "Effective Date" at the top of this page
  • Notify registered users of material changes via email
  • Post the updated Terms on our website

Your continued use of TradeQuoteAI after any changes take effect constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using the Service and cancel your subscription.

We encourage you to review these Terms periodically to stay informed of any updates.

14. Contact

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:

We aim to respond to all enquiries within 2 business days.